Booking, Payment & Cancellation

Book your tour in 5 simple steps

  1. Discover — Check out our tours. You can also pick and choose for a multi-day adventure, or reach out about creating a custom journey.
  2. Reach Out — Get in touch and let us know what you have in mind. All tours can be adjusted to fit your schedule, interests, and needs.
  3. Chat — Schedule a no-obligation 15-minute WhatsApp call to talk through your trip and get your questions answered (optional and free of charge).
  4. Book — Reserve your date(s) and receive a tailored itinerary.
  5. Start Walking — Meet your guide as per your itinerary and set out on your journey.

Payment

Made after your tour is complete. You can pay by cash or credit card. There is nothing to pay before.


What’s included, what’s not

Fees include the services of your guide during the tour. Interpreting will be provided during any activities and experiences you’ve booked (when applicable). Additional inclusions can be found on the individual product or experience pages.

Fees do not include any meals or incidentals during the tour. Please note that we don’t handle hotels, as well as bookings for flights or public transportation. These must be booked and paid for independently.


Cancellations

We understand that life happens and plans can change. If you need to cancel, we kindly ask for as much notice as possible so we can open the date for other travelers. Please send your notification to chris@mindfuljapantours.com. In the event of a genuine emergency, don’t hesitate to reach out.

Cancellations by Mindful Japan Tours

If we need to cancel a tour for any reason — including circumstances outside our control such as typhoons, earthquakes, pandemics, or dangerous trail conditions — you will of course owe nothing. We will do our best to reschedule at a time that works for you.

Please note that we are not responsible for additional expenses incurred due to a cancelled tour, such as flights or accommodation. We strongly recommend purchasing comprehensive travel insurance.